we’re not comfortable in front of the camera..
You’re not alone – this is a comment that we hear a lot and we completely understand! We work hard to be as unobtrusive as possible so that you are not even aware of us and our cameras. This style of shooting creates a relaxed and natural day (for you) and a more authentic, beautifully photographic result. During the portrait time your job is simply to concentrate on how much you love one another, and we will document the rest! We may give you some simple instructions just to get you started, but then we will step back and let the magic unfold before our lens.
How far in advance should we consider booking you?
As soon as you have your date locked in! We receive enquiries many months and often years in advance, so the sooner you contact us the greater your chances that we will be available for your date! However if we’re already booked, don’t be disheartened – as the demand for us to document your day increases, so too does our team – so it is always worth sending through an enquiry. Also, if you have several dates that you’re considering, please send them through and we can let you know who is available for those dates!
Can you recommend a videographer to us?
We most certainly can! If you are considering having a videographer also capture your day please let us know and we will send you through some recommendations of videographers that we work closely with and highly recommend. It is very important that your photographer and videographer both have a similar working style and can work together harmoniously to record your day. We will only send through recommendations for videographers that we worked with perviously and that we have built a wonderful professional relationships with. Otherwise, if there is a disconnect between the videographer and photographer (us), then that may lead to our work being compromised and we certainly do not want that (and we are pretty sure that you would not want that either!) to happen.
What is a lighting & timing consultation?
This is where we build your timeline for the day, to give suggestions of when best to schedule key moments, taking into account the time of year, the season and the location. Ideally we love to harness the best available light for your portraits, working in with your wedding day sequence and (where relevant) that beautiful window before sunset.
How do I secure my date?
When you confirm that you would like to book us as your wedding photographer, we will send you some paperwork which includes an online contract as well as the 25% booking fee. Your date will be secure with us once we have received both the digitally signed contract and the booking fee.
I have noticed that a lot of your images are black and white on your website, will most of our photos from our wedding also be black and white?
Whilst we adore and are well known for our classic black and white photos, we do also edit in colour. Your entire gallery will be carefully and fully edited by us and will be a mixture of both colour as well as black and white. The ratio of colour to black and white varies for each wedding but it is typically about a 60/40 split of colour to black and white (so surprisingly you might just end up with more colour photos than black and white!). We do not offer duplicate galleries (ie all of the photos in colour and then all of the photos again in black and white). We do also offer a complimentary change of up to 10 images in your gallery.
Is the booking fee refundable or transferable?
If you have to cancel your wedding, your booking fee is not refundable or transferable.
When is the final payment due?
Final payment is due 30 days prior to your wedding.
Do you retouch our photographs?
We edit every photo, this includes colour correction or removing a minor blemish.We do offer a premium after-service with your photo re-touching is performed by a specialist editor with over 15 years experience in fashion and beauty editorial and magazine photography.
How long until we receive our wedding photographs?
Image selection and editing is an integral part of our process, just as involved and meticulous as documenting the day itself. As such, we allow 6 weeks after your wedding to complete this step.
How do you deliver our images?
We will initially send you a link to your online gallery which contains your low resolution images. Your high resolution images, which are perfect for printing, will be posted to you on a USB several weeks after you receive your online gallery.
Will you tentatively hold a date for us?
Due to the very high number of enquiries we receive it is just not possible (or fair) to place tentative holds on dates.